Shipping policy

Order Processing
Orders are typically processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates

Zone 1 — UK Mainland
We offer Free Shipping on all UK mainland orders, regardless of weight.

Estimated delivery: 2–5 business days after dispatch.

Zone 2 — Northern Ireland
Free shipping on orders up to approximately 2kg. Orders over 2kg are subject to a £15.00 shipping charge.

Estimated delivery: 2–5 business days after dispatch.

Zone 3 — Scotland
Free shipping on orders up to approximately 2kg. Orders over 2kg are subject to a £15.00 shipping charge.

Estimated delivery: 2–5 business days after dispatch.

European Zone — EU Countries
We ship to the following EU countries via DHL: Ireland, Austria, Belgium, Czech Republic, Denmark, France, Hungary, Luxembourg, Netherlands, Poland, Italy, Lithuania, Portugal, Spain, Slovakia, Slovenia, Sweden, Bulgaria, Estonia, Finland, Greece, Latvia, and Romania.

A flat rate of £15.00 applies to all EU orders.

Estimated delivery: up to 7 business days after dispatch. Please be aware that customs delays may occur. EU orders may also be subject to local import duties or taxes upon delivery — these charges are the responsibility of the recipient.

Important Notice – Shipments to the US:

Due to current import tariff regulations, our couriers have temporarily suspended all shipments to the United States. We apologise for any inconvenience this may cause and appreciate your understanding. We're actively monitoring the situation and hope to resume shipping to the US as soon as possible.

Order Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Incorrect Addresses
Please ensure your shipping address is correct at the time of placing your order. We are not responsible for delays or lost parcels resulting from incorrect address information provided by the customer.

Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected timeframe, please contact us and we will do our best to assist you.

Contact Us
For any shipping enquiries, please visit our Contact Page.