Privacy policy

Privacy Policy

This Privacy Policy describes how The Gift Den (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect information including:

  • Your name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

How We Use Your Information
We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you regarding your order

  • Screen orders for potential fraud

  • Improve our website and customer experience

With your permission, we may also use your information to send you updates, promotions, or marketing emails.

Sharing Your Information
We share your personal information with third parties only when necessary to operate our business, such as:

  • Payment processors

  • Shipping and delivery providers

  • Website and analytics services

These third parties only use your information to perform services on our behalf.

Cookies
Our website uses cookies to improve your browsing experience and help us understand how customers use our website.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

Data Retention
We keep your order information for our records unless you request that we delete this information.

Your Rights
If you are located in the UK or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

To exercise these rights, please contact us through our Contact Page.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us through our Contact Page.